Privacy Policy







Hellas Canyon activities | Terms & Conditions



These Terms and Conditions apply to any tour/activity products and/or
services purchased from “Hellas
Canyon
” (for the purposes of this document, and hereinafter “Hellas
Canyon”), and govern the contractual relationship between you and Hellas Canyon
with respect to any such tour/activity products and/or services (hereinafter,
the “Products”). All Hellas Canyon tours/activities are operated by “Hellas Canyon”, a Greek
general partnership. Your booking contract may be with Hellas Canyon
E-Services, distinctive title of “Hellas Canyon”’s travel agency, if so indicated on the
applicable invoice. Your trip will be operated by Hellas Canyon.



Please read these Terms carefully as by booking any Product with Hellas
Canyon E-Services, or by participating in a Hellas Canyon tour/activity
or Product you acknowledge that you: i) have read and understand these Terms,
and ii) indicate your express acceptance of and agree to be bound by these
Terms.
 If you have confirmed a booking on any Products with
more than one client named and booked on such booking, you shall be deemed to
have accepted these Terms and Conditions (the “Terms”) on behalf of all clients
named in the booking (including minors and those under a disability) and
participating in any Products (hereinafter “you”, the “Client(s)”), and by such
participation all travelers indicate their assent to these Terms. The client
who confirmed the booking is deemed to be the designated contact person for all
other clients named in such booking.



 



1. THE BOOKING CONTRACT



A booking is confirmed and these Terms shall apply when Hellas Canyon, or
an authorized agent acting on Hellas Canyon’s behalf, have received the
applicable deposit from the Client and the Client has received written
confirmation from Hellas Canyon of such booking. The Client confirming the
booking must be no less than 18 years of age and agrees to provide full,
complete and accurate information as requested by Hellas Canyon to confirm such
booking. Any Client confirming a booking on any Products with more than one
Client named and booked on such booking represents and warrants to Hellas
Canyon that: i) they have all requisite consents and authority to make such
booking on behalf of all other Clients named on the booking, and have
communicated all necessary information to the other Clients in order for them
to give free and fully informed authorization to do so; ii) the information
that they are providing regarding all clients is complete and accurate, and
they have obtained all necessary consents and permissions to share such
information with Hellas Canyon for the purposes of completing the booking; and
iii) they will inform all other named Clients on the relevant booking of the
applicability of these Terms to the booking and the Clients’ relationship with Hellas
Canyon.



 



2. MEDICAL CONDITIONS & MEDICAL FORM



All Clients are obligated to provide requested relevant medical information
to Hellas Canyon after booking their tour/activity Product, and may be required
to complete the Hellas Canyon Medical Information Form.



If a Clients indicates has any pre-existing medical conditions which may
have any impact on the Client’s ability to complete activities included in the
tour/activity Product, the Client’s ability to travel to remote areas removed
from medical facilities, or which may have any impact whatsoever on the
Client’s ability to travel or the travel experience of others on the Product
tour/activity; that Client may have to return a Medical Form, duly signed by a
licensed, competent and practicing physician, to Hellas Canyon prior to or in
conjunction with that Client’s final payment in respect of the applicable
booking.



The Client agrees to complete the medical form honestly, accurately and
represents and warrants to Hellas Canyon that they will disclose all relevant
medical information accurately and fully. Hellas Canyon will maintain the
information in strict confidence, in accordance with the Hellas Canyon Privacy
Policy. Hellas Canyon reserves the right to request proof or further
information or professional medical opinions in certain instances where it is
deemed in the best interests of the Client or necessary for the safe operation
of the Products. Hellas Canyon reserves the right to deny any Client permission
to participate in a Product where Hellas Canyon, acting reasonably, deems
necessary with regard to the health and safety of the booking Client, any other
Clients travelling with Hellas Canyon, or Hellas Canyon staff or
representatives, and may use information provided in the Medical Form, expert
opinions, and other information in formulating such decision. Hellas Canyon
will provide a written explanation for any such decision upon request from the
Client. In the event the Client has made a booking with Hellas Canyon and
subsequently is unable to complete the required medical form for any reason by
the deadline indicated above, Hellas Canyon reserves the right to treat such
Client’s booking as cancelled, and all applicable cancellation fees shall
apply.



Clients are responsible for assessing their own suitability and capability
to participate in the tour/activity Product such Client has booked.
 All Clients should consult their physician regarding their fitness
for travel, and adventure travel in particular. Hellas Canyon encourages all
Clients to seek their physician’s advice regarding necessary or advisable
vaccinations, medical precautions, or other medical concerns regarding the
entirety of the Client’s travel with Hellas Canyon. Hellas Canyon does not
provide medical advice. Certain Products may not be suitable for all people due
to restrictions posed by limitations in mobility, physical or cognitive
disability, pregnancy or various other physical or mental conditions. It is the
Client’s responsibility to assess the risks and requirements of each Product in
light of such Client’s limitations, physical and mental fitness and condition,
and any medical requirements or issues of such Client. Hellas Canyon may refuse
to carry pregnant women over 24 weeks or Clients with certain conditions, if
suitable accommodation or alternate Products or services cannot be arranged.



Outdoor activities and tours, as offered by Hellas Canyon, by their nature
involve visiting remote or less developed areas, where medical facilities may
not meet the standards of those found in a Client’s home country. The condition
of medical facilities in Greece where Hellas Canyon operates varies and Hellas
Canyon makes no representations and gives no warranties in relation to the
standard of such facilities or medical treatment.



 



3. SPECIAL REQUIREMENTS



Hellas Canyon will endeavor to accommodate the special requests of Clients,
including (without limitation) dietary and accommodation requests, but such
requests do not form part of these Terms or the contract between Client and Hellas
Canyon and Hellas Canyon is not liable for any failure to accommodate or
fulfill such requests.



Client Age Requirements: Clients aged 18 at date of first travel
are deemed to be adults. On all Products an adult Client over the age of 18
must accompany every 2 Minor Clients (defined as Clients under the age of 18).
Unless otherwise indicated in the tour/activity description, or otherwise by Hellas
Canyon, the minimum age for Clients participating in tours/activities is 12
years.



Minors: All Minor Client bookings are subject to
review and approval by Hellas Canyon. If the consent of a parent or any other
person is required by applicable law, judgment, or decree for any Minor Client
to travel, the accompanying adult Client is responsible for securing all such
proper consent and ensuring that they and the Minor Client meet all legal
requirements to participate on the applicable tour/activity and to enter into
and depart from applicable regions. Hellas Canyon will not be responsible for
any fees, damages, or losses incurred as a result of any failure on the part of
a Client to secure such necessary consents, permits, and approvals.



Each Adult on a booking with any Minor Client is joint and severally
responsible for the behavior and wellbeing of all Minor Client(s) on such
booking, and expressly accepts these Terms on their behalf, including all
assumptions of risk and limitations of liability contained herein. Each Adult
on a booking with any Minor Client assumes all responsibility for supervising
and monitoring such Minor Client(s). Hellas Canyon does not provide care
services for Minor Client(s) and Hellas Canyon and its representatives
expressly disclaim any responsibility for chaperoning or controlling any Minor
Client(s).



 



4. INSURANCE



CLIENT ACKNOWLEDGES THAT IS MANDATORY THAT ALL CLIENTS OBTAIN TRAVEL
INSURANCE WITH MEDICAL, EVACUATION, AND REPATRIATION COVERAGE
 covering all applicable dates of any tour/activity with Hellas Canyon
and this insurance must cover personal injury and emergency medical expenses.
On the first day of each Product tour/activity, a Hellas Canyon Tour Leader or
other Hellas Canyon representative will verify that all Clients have such
insurance and coverage in place. It is strongly recommended and encouraged that
Client’s also extend their coverage to include cancellation, curtailment, and
all other expenses that might arise as a result of loss, damage, injury, delay
or inconvenience occurring to the Client. The Client acknowledges that the cost
of the tour/activity does not include any insurance coverage for such Client,
and that the Client is required to obtain separate coverage at an additional
cost to the Product tour/activity price. When obtaining travel insurance the
Client must ensure the insurer is aware of the type of travel to be undertaken
so that the insurer may properly cover travel on the applicable Hellas Canyon
Product.



 



5. PRICES AND TAXES



The published price of any Product includes all taxes and is subject to
change at any time. Hellas Canyon E-Services may offer increased or reduced
pricing on selected Product tours/activities. The new pricing applies strictly
to new bookings, and bookings that have already been confirmed are not entitled
to the new pricing.



 



6. VALIDITY



All dates, itineraries and prices are indicative only and the price quoted
at the time of Booking shall be the applicable price. Changes, revisions, or
other amendments may be made to the particulars contained in any Hellas Canyon
brochure or on the Hellas Canyon website before a contract is concluded, and
such changes, revisions or amendments shall be incorporated herein as of the
date of such amendment.



 



7. DEPOSITS



At time of booking any Product, a deposit (if required), as applicable, per
person per tour is due from the Client to Hellas Canyon. The deposit should be
sent to Hellas Canyon or to the authorized Agent through whom the Client has
booked, depending on the original form of booking. Certain Products may require
full payment at the time of booking, which will be advised prior to the
confirmation of such booking.



 



8. CLIENT DETAILS REQUIRED FOR BOOKING



As a condition to valid confirmation of any booking with Hellas Canyon
(including all Products) the Client must provide all necessary information as
requested by Hellas Canyon. If the Client fails to supply required information
for certain Product inclusions, Client shall bear all responsibility and
liability for any failure to obtain or provide such inclusion due to the
Client’s failure. Hellas Canyon also reserves the right to treat such booking
as cancelled and levy any cancellation fees deemed reasonable by Hellas Canyon,
in its sole discretion, where Client has not provided full booking details as
requested by Hellas Canyon by the relevant time. Hellas Canyon will not be held
responsible for any fees levied on the Client as a result of inaccuracies,
late, misplaced, or otherwise incomplete or ineligible information provided by
the Client.



 



9. FINAL PAYMENT & ACCEPTANCE OF BOOKING



Clients should refer to their applicable confirmation email sent by Hellas
Canyon and/or its authorized agent for details regarding final payment for any
Products booked. If full payment is not received by due date, Hellas Canyon may
change the rate payable for the Product, or may treat the booking of such
Product as cancelled and shall retain the deposit paid on booking as a
cancellation fee, at Hellas Canyon’s sole discretion. If, for any Product,
payment terms differ from those outlined in this section, the applicable terms
will be communicated to the Client prior to booking and shall also be detailed
on the applicable invoice.



Hellas Canyon
and “Hellas Canyon E-Services” are not responsible for any charges levied or
charged by third parties and/or financial institutions and payable by the
Client as a result of credit card or other payment transactions in connection
with the purchase of Products and will not refund or return any fees charged by
such third parties in connection with payments made by Clients to Hellas Canyon.



 



10. CANCELLATION BY THE CLIENT



A Client may cancel their booking by notifying Hellas Canyon or their
booking Agent, where applicable. Tour/activity Products are subject to
alternative cancellation terms, which will be communicated to applicable
Clients at the time of booking.



 



11. GUARANTEED DEPARTURES & CANCELLATION OF A TOUR/ACTIVITY BY Hellas Canyon



Hellas Canyon guarantees all scheduled Product tour/activity departures
that have been booked by a Client shall depart as scheduled (subject to
reasonably itinerary changes as contemplated elsewhere in these Terms).
Brochures, and other printed materials displaying tour/activity information and
departure dates are subject to change, and such dates are excluded from this
guarantee. A departure shall become guaranteed once at least one Client has a
confirmed booking upon it. This guarantee is not applicable in Force Majeure
situations, as herein defined.



If a tour/activity is cancelled by Hellas Canyon before the agreed date of
departure for reasons not arising from Force Majeure or the fault or negligence
of or within the reasonable control of the Client, the Client shall have the
choice of:



(a) accepting from Hellas Canyon a substitute tour/activity Product of
equivalent or superior value, where such substitute is reasonably available; or



(b) accepting from Hellas Canyon a substitute tour/activity of lower value
if no tour/activity of equivalent or superior value is reasonably available,
and to recover from Hellas Canyon the difference in price between the price of
the tour/activity originally purchased and that of the substitute
tour/activity; or



(c) accept from Hellas Canyon a full refund of all monies paid for the
cancelled tour/activity Product(s).



Hellas Canyon is not responsible for any incidental expenses or
consequential losses that the Client may have incurred as a result of the
cancelled booking such as visas, vaccinations, non-refundable flights or rail,
non refundable car parking or other fees, loss of earnings, or loss of
enjoyment, etc. Hellas Canyon reserves the right to issue a full refund in lieu
of the choices above, in its sole discretion. Where after departure a
significant element of the Product(s) as described cannot be provided, Hellas
Canyon will make suitable alternative arrangements for the continuation of the
tour/activity Product(s). If it is not possible to provide a suitable
alternative or the Client reasonably rejects any suitable alternatives, Hellas
Canyon will provide the Client a refund of unused Products or Product portions.



 



12. TRAVEL DOCUMENTS



The Client is entirely responsible for securing and must be in possession
at all times while on a Product tour/activity of a valid passport required for
entry, departure and travel to Greece and for re-entry to the Client’s country
of residence or departure, as well as all visas, permits and certificates. The
Client accepts full responsibility for obtaining all such documents, visas and
permits prior to the start of the Product tour/activity, and is solely
responsible for any adverse consequences resulting from missing or defective
documentation. Hellas Canyon does not represent or warrant the accuracy of any
information or advice given by Hellas Canyon regarding climate, clothing,
baggage, special equipment, etc. and Client agrees that Hellas Canyon is not responsible
for any errors or omissions in such information.



Authorities in Greece may require that a passport used to enter the country
remain valid for a minimum period after the date of entry to the country.
Clients should therefore check from their applicable passport office before
booking Product(s) what the requirements are in Greece. It takes at least 3
weeks to get a passport and applications can take longer at certain peak times
(for example, between April and September). It is therefore advisable to apply
as early as possible prior to Client’s intended travel.



 



13. FLEXIBILITY & UNUSED SERVICES



The Client acknowledges by booking a Product that the nature of outdoor
activities and tours require considerable flexibility and acknowledges that
they will permit reasonable alterations to the Product and/or itinerary by Hellas
Canyon. The Client acknowledges their understanding that the route, schedules,
itineraries, amenities and mode of transport may be subject to change without
prior notice due to circumstances or events, which may include sickness or
mechanical breakdown, incidents in the location where the Product will be
operated, flight cancellations, strikes, events emanating from political
disputes, entry or border difficulties, extreme weather and other unpredictable
or unforeseeable circumstances which are beyond the reasonable control of Hellas
Canyon and that Hellas Canyon is not liable to any Client for such changes or
amendments.



Hellas Canyon shall not be liable for or pay any discounts or refunds for
missed or unused services which were missed or unused by the Client due to no
fault of Hellas Canyon, its agents, or representatives, which shall include any
termination of the Client’s participation in the tour/activity Product due to
the Client’s own fault, negligence or breach of these Terms.



 



14. CHANGES



Changes made by Hellas Canyon: Reasonable
changes in the itinerary of any Product may be made where deemed necessary or
advisable for operational reasons by Hellas Canyon, in its’ sole discretion.



Once a Product tour/activity has departed, changes to such Product’s
itinerary may be necessary or advisable as a result of unforeseen circumstances
or other reasons related to effective Product operation, health, safety, Client
enjoyment, or Client comfort. Any such changes are at the discretion of Hellas
Canyon. Hellas Canyon will make suitable alternative arrangements, at no extra
cost to the Client, for the continuation of the Product tour/activity and will,
where appropriate, compensate the Client for the difference between the
services to be supplied under the contract and those supplied. If Hellas Canyon
is unable to make arrangements as described above for reasons other than the
refusal of the Client to accept such arrangements, Hellas Canyon will, where
appropriate, provide the Client with equivalent transport back to the Client’s
place of departure or to another place to which the Client and Hellas Canyon
have mutually agreed. The Client acknowledges that they must have reasonable
financial resources to cover incidental expenses on every Product in which they
participate, whether or not they arise from a change in the itinerary or from
the tour/activity itself, and that Hellas Canyon shall not be liable for any
Client’s failure to prepare adequately for their tour/activity and unforeseen
circumstances which may arise during such tour/activity. Hellas Canyon will not
be liable for any indirect and or consequential losses associated with any
changes to a Product’s itinerary.



Changes made by the Client: Client is responsible for ensuring that
information provided to Hellas Canyon in making their booking is accurate,
up-to-date, and correct. Bookings are not transferable to other Products. Any
changes to the travelling Client’s name on any Product booking are subject to Hellas
Canyon’s approval. Any changes to a file will depend on availability and will
be on a request basis and subject to Hellas Canyon’s approval. Any extra costs
incurred for making the change will be charged to the Client along with an administrative
fee. No changes are permitted to any booking within 10 days of departure of the
first Product to depart under the applicable booking.



Where the Client is prevented through reasons completely beyond such
Client’s control from proceeding with a Product tour/activity as booked the
Client may, if possible, transfer his/her Product booking to a person who
satisfies all the conditions applicable to the Product tour/activity, provided
that the Client gives notice to Hellas Canyon of Client’s intention to transfer
no less than 14 days before the date when departure is due to take place. Where
such a transfer is made, the transferring Client and the transferee Client
shall be jointly and severally liable to Hellas Canyon for payment of the price
of the Product (or, if part of the price has been paid, for payment of the
balance) and for any additional costs arising from such transfer.



 



15. CLIENT’S ACCEPTANCE OF RISK



The Client acknowledges that the nature of Product tours/activities is
adventurous and may involve a significant amount of risk to Clients’ health
and/or safety. There are dangers inherent to outdoor activities and tours
generally and Client acknowledges they have considered such risks to health and
safety and are willing to assume it to the full extent legally possible, by
confirming their booking of such Product.
 The Client hereby
assumes all such risk and does hereby release “Hellas Canyon” and “Hellas Canyon E-Services”
(collectively, for the purposes of this section, “Hellas Canyon”) from all
claims and causes of action arising from any losses, damages or injuries or
death resulting from these risks inherent in travel, including adventure travel
specifically, visiting foreign destinations, and participating in outdoor
activities and tours such as those included in Product itineraries. Standards
of hygiene, accommodation and transport in Greece where Product
tours/activities take place may be lower than comparable standards than what
the Client may reasonably expect in their home country or region.



The Client acknowledges that the degree and nature of personal risk
involved depends on the nature of the Product booked, or the location(s) in
which such Product is to operate, and that there may be a significant degree of
personal risk involved in travel on the Product, particularly if such Product
involves physical activities, travel to remote locations, carriage by
watercraft, participation in “extreme sports” or other high-risk activities, or
travel to regions with under-developed infrastructure. The Client acknowledges
she or he has considered the potential risks, dangers and challenges in light
of their own personal capabilities and needs, and expressly assumes the risks
attendant to travel under such conditions. The Client acknowledges and agrees
that Hellas Canyon is not responsible for providing information or guidance to
the Client with respect to local customs, weather conditions, specific safety
concerns, physical challenges or laws in effect in any locations where Products
are operated.



The Client must at all times strictly comply with all applicable laws and
regulations of Greece and regions visited on the applicable Product
tour/activity. Should the Client fail to comply with the above or commit any
illegal act when on the tour/activity or, if in the opinion of the Hellas
Canyon (acting reasonably), the Client’s behavior is causing or is likely to
cause danger, distress or material annoyance to others, Hellas Canyon may
terminate that Client’s travel arrangements on any Product immediately without
any liability on Hellas Canyon’s part and the Client will not be entitled to
any refund for unused or missed services or costs incurred resulting from the
termination of the travel arrangements, including, without limitation, return
travel, accommodations, meals, and/or incidentals.



Clients agree that they are responsible for any costs incurred by Hellas
Canyon, Hellas Canyon’s suppliers or Hellas Canyon’s partners, as a result of
damage, destruction, theft, or excess cleaning fees caused or occasioned by the
Client while on tour/activity. Clients agree to immediately report any
pre-existing damage of this kind to staff of the accommodation, transportation
service, or facility (as appropriate) and/or a Hellas Canyon’s representative
as soon as possible upon discovery by the Client.



Client agrees to take all prudent measures in relation to their own safety
while on any Hellas Canyon tour/activity Product, including, but not limited
to, the proper use of safety devices such as seatbelts, harnesses, and helmets,
and obeying all posted signs and warnings in relation to Client health and
safety. Hellas Canyon, nor its Third Party Suppliers (as hereinafter defined)
shall not be liable for any failure on the Client’s part to comply safety
instructions or recommendations of Hellas Canyon or its Third Party Suppliers.



Client agrees to bring any complaints regarding a Product to Hellas Canyon
as soon as possible in order to provide Hellas Canyon with the opportunity to
address such complaint properly. Client agrees to inform the Tour Leader or
other designated Hellas Canyon representative at the earliest opportunity. Hellas
Canyon assumes no liability for complaints that are not properly brought to the
attention of Hellas Canyon with sufficient notice for Hellas Canyon to resolve
or attempt to resolve any Client complaints. Any complaint made after the
completion of a Product tour/activity must be received in writing by Hellas
Canyon via its Agents or directly within 30 days of the end of the
tour/activity Product in question.



 



16. Hellas Canyon IS NOT LIABLE FOR ITS THIRD PARTY SUPPLIERS



Hellas Canyon makes arrangements with accommodation
providers, activity providers, coach companies, transfer operators, shore
excursion operators, tour and local guides, and other independent parties
(“Third Party Suppliers”) to provide you with the travel services and other
services you purchase or which form the component parts of your Product
tour/activity.
 Third Party Suppliers may also engage the
services of local operators and/or sub-contractors for the provision of travel
services that form part of the tour/activity Product(s). Although Hellas Canyon
takes all reasonable care in selecting Third Party Suppliers, Hellas Canyon is
unable to control Third Party Suppliers and do not supervise Third Party
Suppliers and therefore cannot be responsible for their acts or omissions. The
travel services and other services provided are subject to the conditions
imposed by these suppliers and their liability is limited by their tariffs,
conditions of carriage, tickets and vouchers and international conventions and
agreements that govern the provision of their services. These may limit or
exclude liability of the supplier. Client acknowledges that Third Party
Suppliers operate in compliance with the applicable laws of the countries in
which they operate and Hellas Canyon does not warrant that any Third Party
Supplier is in compliance with the laws of the Client’s country of residence,
or any other jurisdiction.



TO THE FULLEST EXTENT PERMISSIBLE BY LAW, Hellas Canyon IS NOT LIABLE AND WILL NOT ASSUME RESPONSIBILITY FOR ANY CLAIMS,
LOSSES, DAMAGES, COSTS OR EXPENSES ARISING OUT OF INCONVENIENCE, LOSS OF
ENJOYMENT, UPSET, DISAPPOINTMENT, DISTRESS OR FRUSTRATION, WHETHER PHYSICAL OR
MENTAL, RESULTING FROM THE ACT OR OMISSION OF ANY PARTY OTHER THAN
Hellas
CanyonT AND ITS EMPLOYEES. For clarity, neither Hellas
Canyon nor any carrier is liable for the acts or omissions, whether negligent
or otherwise, of Third Party Suppliers or any independent contractors.



 



17. OPTIONAL EXTRAS



Optional Extras (which for the purposes of this section mean any activity,
transportation, meal, or any other product or service not expressly included in
the Product description or itinerary, or in the price of the Product) do not
form part of the tour/activity Product. Client agrees that any assistance given
by Hellas Canyon’s Tour Leaders or other Hellas Canyon’s representative in
arranging, selecting, or booking, any Optional Extras is purely at the request
of the Client, and Hellas Canyon makes no warranties regarding such information
and expressly disclaims any liability whatsoever arising from any Optional
Extras or participation thereon by any Client, or any information provided by
any Hellas Canyon representative or Tour Leader regarding any Optional Extras.
Accordingly, the Client hereby releases Hellas Canyon from all claims and
causes of action arising from any damages, loss of enjoyment, inconvenience, or
injuries related to or arising from participation in or booking of Optional
Extras.



Any Client using such services or activities shall be deemed to agree and
consent that any liability for any loss, damages, death, personal injury,
illness, emotional distress, mental suffering or psychological injury or loss
of or damage to property shall be the sole responsibility of the provider of
such service or activity.



 



18. LIABILITY



Hellas Canyon
and “Hellas Canyon E-Services” (collectively, for the purposes of this section,
“Hellas Canyon”) are not responsible for any damages, expenses, losses, or claims
which are attributable to the fault of any Client, the unforeseeable or
unavoidable act or omission of a third party unconnected with the provision of
any services that form any part of the Product(s), or a force majeure event (as
herein defined).



Hellas Canyon shall have no liability for loss, theft of or damage to
baggage or personal effects of Clients while participating in a Product
tour/activity. Clients should not leave personal belongings unattended in any
public areas, on board any mode of transportation, or elsewhere, and are
responsible at all times for their own effects and belongings. Hellas Canyon
cannot accept responsibility for and in no event shall be liable for loss or
damage of valuables or other articles left in or on facilities used by Hellas
Canyon such as hotels, homestays, vessels, vehicles, or any other mode of
transportation.



In the event that any loss, death, injury or illness is caused by the
negligent acts and/or omissions of Hellas Canyon or of the third-party
suppliers of any services which form part of the Contract then Hellas Canyon
limits its liability, where applicable by all applicable International
Conventions.



Notwithstanding anything to the contrary elsewhere in these Terms, Hellas
Canyon shall not in any circumstances be liable to Clients for any loss or
anticipated loss of profit, loss of enjoyment, loss of revenue, loss of use,
loss of contract or other opportunity nor for any other consequential or
indirect loss or damage of a similar nature.



For claims not involving personal injury, death or illness or which are not
subject to the Conventions referred to above, any liability Hellas Canyon may
incur for the negligent acts and/or omissions of its suppliers shall be limited
to a maximum of the price which the Client paid for the Product, not including
insurance premiums and administration charges. Hellas Canyon will not at any
time be liable for any loss of or damage to valuables of any nature. The Client
agrees that they shall be precluded from making a double recovery by making the
same claims and seeking recovery against Hellas Canyon and its suppliers,
contractors or other third parties.



 



19. FORCE MAJEURE



Hellas Canyon shall not be liable in any way to the Client for death,
bodily injury, illness, damage, delay or other loss or detriment to person or
property, or financial costs both direct and indirect incurred, or for Hellas
Canyon failure to commence, perform and/ or complete any duty owed to the
Client if such death, delay, bodily injury (including emotional distress or
injury), illness, damage or other loss or detriment to person or property is
caused by Act of God, war or war like operations, mechanical breakdowns,
terrorist activities or threat thereof, civil commotions, labor difficulties,
interference by authorities, political disturbance, howsoever and where so ever
any of the same may arise or be caused, riot, insurrection and government
restraint, fire, extreme weather or any other cause whatsoever beyond the
reasonable control of Hellas Canyon; or an event which Hellas Canyon or the
supplier of services, even with all due care, could not foresee.



 



20. IMAGES AND MARKETING



The Client agrees that while participating in any Hellas Canyon Product
tour/activity (including, without limitation, Group/Independent travel, and
other tour/activity product) images, photos or videos may be taken by other
Clients and/or Hellas Canyon representatives or Tour Leaders that may contain
or feature the Client in part or in whole. The Client acknowledges that they
consent to any such pictures being taken and agree that Client hereby grants a
perpetual, royalty-free, worldwide, irrevocable license to Hellas Canyon, its
affiliates and assigns, to reproduce for any purpose whatsoever (including
marketing and promotions), in any medium whatsoever, whether currently known or
hereinafter devised, without any further obligation to the Client or
compensation payable to such Client.



 



21. PRIVACY POLICY



Hellas Canyon must collect personal information from Clients in order to
give effect to any booking, to deliver the Products and any collateral
services, to assist in evaluating such Products. Hellas Canyon takes care to
safeguard all Client information and protect the privacy of all of our Clients.
Hellas Canyon collects, uses and discloses only that information reasonably
required to enable us to provide the particular Product or service that you
have requested as described in the Hellas Canyon’s Privacy Policy, which can be
accessed any time at 
http://www.pelionscout.com/travel-resources/privacy-policy and is expressly incorporated into these Terms. In particular, Hellas
Canyon may share your information, as necessary, with our third-party suppliers
and operators who deliver services or component parts of Product to Clients, in
order to enable them to provide such products and services. All such third
parties are bound by the terms of the Hellas Canyon Privacy Policy. By
submitting any personal information to Hellas Canyon, Clients indicate their
acceptance of the terms of Hellas Canyon’s Privacy Policy.



 



22. SEVERABILITY



In the event that any term or condition contained herein is unenforceable
or void by operation of law or as being against public policy or for any other
reason then such term or condition shall be deemed to be severed from these
Terms or amended accordingly only to such extent necessary to allow all
remaining terms and conditions hereof to survive and continue as binding. If
any provision of these Terms is found to be so broad as to be unenforceable,
such provision shall be interpreted to be only so broad as is enforceable. The
invalidity or unenforceability of any provision hereof shall in no way affect
the validity or enforceability of any other provision.



 



23. CONTRACT PARTNERS & SUCCESSORS



These Terms and Conditions shall inure to the benefit of and be binding
upon Hellas Canyon and the Client and their respective heirs, legal personal
representatives, successors and assigns, as well as anyone named in any booking
made by the booking Client on whose behalf the Client is purchasing any
Product.



Hellas Canyon tours/activities are operated by “Hellas Canyon” (herein, “Hellas Canyon”),
which exists under the laws of Greece and is based at Chorefto, 37001, Pelion –
Greece (GR).



 



24. APPLICABLE LAW



The Contract and these Terms and Conditions are subject to the laws of
Greece and all Clients submit to the exclusive jurisdiction of the courts
located in Greece for the resolution of any dispute under these Terms or
concerning a Product.



 



25. AMENDMENTS



Hellas Canyon
and “Hellas Canyon E-Services” reserve the right to update and/or alter these
Terms at anytime, and shall post the amended Terms on the Hellas Canyon
Website. Any such amendment shall take effect 10 days following their posting
to the Website. The latest Terms, as amended, may be accessed any time on Hellas
Canyon’s website at 
http://www.pelionscout.com/travel-resources/tours-activities-terms-conditions, or will be sent to
Client upon their written request to Hellas Canyon. Clients shall be deemed to
have accepted any amendments to these Terms on the date that is 10 days after
their posting on the Hellas Canyon’s website. Hellas Canyon recommends that all
Clients refer to the Terms prior to their travel to familiarize themselves with
the most up-to-date version hereof.